Stoke-on-Trent · Staffordshire & the Midlands

IT support that fixes problems before you know they're there.

For over 30 years we've kept Staffordshire and Midlands businesses running — proactive monitoring, real people on the phone, and no yearly contract to lock you in.

Sole traders to multi-site organisations
No yearly commitment — 1 month rolling
On-site, remote & telephone support

— real-time monitoring means most issues are fixed before you ever notice them.

What We Do

IT support for every part of the business

From day-to-day helpdesk calls to the server sat in your back office — one team, one number, no passing the buck.

01

IT Support

Proactive support that finds problems before they find you. Telephone, on-site and remote, with real-time network monitoring as standard.

02

Microsoft 365

Set-up, migration and ongoing management, with universal access across web, Outlook, and mobile — and no need to worry about backing up email yourself.

03

Server Support & Backup

Full server and PC snapshots, OS and data included. If hardware fails, we boot you up on our backup device — minutes of disruption, not days.

04

IT Consultancy

Focused, factual advice on technology choices, IT strategy and problem suppliers — decisions made quickly, not vague deliverables.

05

Managed Antivirus

Standardised protection across every device on your network, managed centrally so nothing quietly slips through the gaps.

06

Broadband & Connectivity

Reliable business connectivity, sourced and supported as part of your IT — one relationship, not a separate headache.

07

Networking & Site-to-Site Connectivity

LAN, WAN and VPN design, installation and support — linking every office, site and remote worker onto one secure, reliable network.

08

Hardware Supply & Support

Sourced, configured and supported as one service — from a single replacement laptop to a full office fit-out, with no separate supplier to chase.

09

Cyber Essentials Certification

Practical, hands-on support getting you certified to the Government-backed Cyber Essentials standard — covering firewalls, secure configuration, access control, patching and malware protection, so you can win the contracts that require it.

Who We Work With

Support that scales with the business you run

We cater for companies with no server at all through to multi-site infrastructures — and everything in between.

Sole Traders

No need to employ IT staff full-time — we're on call when you need us, and invisible when you don't.

Growing Businesses

Systems that scale as your team grows, without a rebuild every time you take on new people.

In-House IT Teams

We work as an extension of your team, handling overflow and third-party supplier calls on your behalf.

Multi-Site Organisations

Consistent support, monitoring and reporting across every location, large multi-regional companies included.

Why Tech365

More than a helpdesk. A different outlook on IT.

Most IT companies wait for something to break. We built the business around not letting that happen.

Proactive, Not Reactive

Real-time monitoring catches problems before they cause downtime. The traditional break/fix model is our last resort, not our first.

No Long-Term Lock-In

Every agreement is a rolling monthly contract. We keep your business by doing good work — not by trapping you in a 12-month deal.

Three Decades of Experience

Over 30 years supporting businesses across Staffordshire and the Midlands, from sole traders to large multi-regional companies.

A Team, Not a Ticket Number

Real people who know your systems and your business, whatever the size of your operation.

30+Years Experience
1 MonthRolling Contracts
100%Stoke-on-Trent Based
24/7Network Monitoring

Ready to stop firefighting your IT?

Call, email, or send an enquiry — we'll get back to you and talk through what your business actually needs.

Call 01782 901170 Email Us