Stoke-on-Trent · Staffordshire & the Midlands

IT support that fixes problems before you know they're there.

For over 30 years we've kept Staffordshire and Midlands businesses running — proactive monitoring, real people on the phone, and no yearly contract to lock you in.

Sole traders to multi-site organisations
No yearly commitment — 1 month rolling
On-site, remote & telephone support

— real-time monitoring means most issues are fixed before you ever notice them.

What We Do

IT support for every part of the business

From day-to-day helpdesk calls to the server sat in your back office — one team, one number, no passing the buck.

01

IT Support

Proactive support that finds problems before they find you. Telephone, on-site and remote, with real-time network monitoring as standard.

02

Microsoft 365

Set-up, migration and ongoing management, with universal access across web, Outlook, and mobile — and no need to worry about backing up email yourself.

03

Server Support & Backup

Full server and PC snapshots, OS and data included. If hardware fails, we boot you up on our backup device — minutes of disruption, not days.

04

IT Consultancy

Focused, factual advice on technology choices, IT strategy and problem suppliers — decisions made quickly, not vague deliverables.

05

Managed Antivirus

Standardised protection across every device on your network, managed centrally so nothing quietly slips through the gaps.

06

Broadband & Connectivity

Reliable business connectivity, sourced and supported as part of your IT — one relationship, not a separate headache.

07

Networking & Site-to-Site Connectivity

LAN, WAN and VPN design, installation and support — linking every office, site and remote worker onto one secure, reliable network.

08

Hardware Supply & Support

Sourced, configured and supported as one service — from a single replacement laptop to a full office fit-out, with no separate supplier to chase.

Who We Work With

Support that scales with the business you run

We cater for companies with no server at all through to multi-site infrastructures — and everything in between.

Sole Traders

No need to employ IT staff full-time — we're on call when you need us, and invisible when you don't.

Growing Businesses

Systems that scale as your team grows, without a rebuild every time you take on new people.

In-House IT Teams

We work as an extension of your team, handling overflow and third-party supplier calls on your behalf.

Multi-Site Organisations

Consistent support, monitoring and reporting across every location, large multi-regional companies included.

Why Tech365

More than a helpdesk. A different outlook on IT.

Most IT companies wait for something to break. We built the business around not letting that happen.

Proactive, Not Reactive

Real-time monitoring catches problems before they cause downtime. The traditional break/fix model is our last resort, not our first.

No Long-Term Lock-In

Every agreement is a rolling monthly contract. We keep your business by doing good work — not by trapping you in a 12-month deal.

Three Decades of Experience

Over 30 years supporting businesses across Staffordshire and the Midlands, from sole traders to large multi-regional companies.

A Team, Not a Ticket Number

Real people who know your systems and your business, whatever the size of your operation.

30+Years Experience
1 MonthRolling Contracts
100%Stoke-on-Trent Based
24/7Network Monitoring

Ready to stop firefighting your IT?

Call, email, or send an enquiry — we'll get back to you and talk through what your business actually needs.

Call 01782 901170 Email Us